If you are not 100% ‘In Love’ with your purchase, return it for your money back! Our policy lasts 30 days. If you are not 100% satisfied with your SYGHT glasses. We will refund the purchase price of any non-Rx orders returned within 30 days of the delivery date.
We guarantee your zero risk purchase experience here. If you can’t receive the item as described, please contact us. If you receive different or broken items, Please Contact us before giving any review. Enjoy total peace of mind: Every single purchase is 100% risk-free each time you shop at Syght Glass.
You can exchange your product within 30 days of the delivered date.
- Contact our customer support team at Support@syghtglass.com with what product you are returning and what product you would like to exchange it for. If the price of the exchanged item is lower, we will refund you the difference.
You can return your product within 30 days of the delivered date.
- Must be returned in the original packaging and are unworn or undamaged (Trying them on is fine).
- The warehouse processing fee and return shipping fee (approximately $14 USD) will be deducted from the refund or paid by the customer's end while sending an item back without any valid reason.
- Contact our customer support team at Support@syghtglass.com to start the return process.
- Once your item is delivered back to us and inspected, we will issue a refund and typically received within 48 hours.
- Email at Support@syghtglass.com with photos of the defect, and we will send a return label for your item and replace the item for free.
- Damaged during return.
- Prescription (RX) glasses.
- Refunds will not apply to sitewide sales.
- Damaged items.
- Prescription Orders.
After your payment is verified, it may take up to 1-2 business days for the order to ship. If you place your order after 11 AM on Friday, your order will most likely be shipped out on the following Monday.
Allow 3-5 business days for your shipping to update for all prescription glasses. Your glasses have to get shipped to our optical laboratory to customize your lenses first. Once they customize your lenses, they will then send them directly to your door. This whole process usually takes about 3 to 5 business days to ship your eyewear.
HOW TO KNOW YOUR FACE SIZE?
There may be a possibility that the measurement on your current frames is faded or is not printed. In this case, you will need a millimeter ruler or a cloth measuring tape to measure the frame yourself. Find size as shown below and purchase your next set of gaming eyewear without any hassle.
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