Greetings To Our Convenient Self-Service Returns Portal

Explore the details provided below the form to familiarize yourself with the steps for returning or exchanging your items. Rest assured, the process will be straightforward and hassle-free.


  • You have up to 30 days to start your return from the moment your Syght glass order is delivered.
  • Enter your order number (e.g. SGG######) and email address. Please enter everything exactly as it appears on your order confirmation.
  • Select which item(s) you are returning and why.
  • Confirm your original delivery information (amend if needed).
  • Select the method you’ll be returning your order by.
  • Dependant on your return method, you may need to download a returns label or present a QR code when returning. Simply attach to your parcel or present the QR code and take to your nearest drop-off point.
  • Please keep hold of any proof of postage until you have been refunded correctly, in case you need this at a later date.
  • Please don't return any damaged goods unless you're told to by a member of our support team. If you do this, it will delay us resolving your issue.


Go to our Exchange & Returns Policy Page for more details.
Please contact our support team here.