Self-Service Return Center - Syght Glass
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Free Standard Shipping on orders over 🚚
  30-day Easy Return & Exchange Policy
Buy Now & Pay Later with Sezzle

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Welcome to our Self-service returns portal

Check out the information below the form to ensure you know how to return or exchange your items. It will be an easy process – we promise!

  • You have up to 30 days to start your return from the moment your Syght glass order is delivered.
  • Enter your order number (e.g. SGG######) and email address. Please enter everything exactly as it appears on your order confirmation.
  • Select which item(s) you are returning and why.
  • Confirm your original delivery information (amend if needed).
  • Select the method you’ll be returning your order by.
  • Dependant on your return method, you may need to download a returns label or present a QR code when returning. Simply attach to your parcel or present the QR code and take to your nearest drop-off point.
  • Please keep hold of any proof of postage until you have been refunded correctly, in case you need this at a later date.
  • Please don't return any damaged goods unless you're told to by a member of our support team. If you do this, it will delay us resolving your issue.


MORE QUESTIONS?

Go to our Exchange & Returns Policy Page for more details.
Please contact our support team here.



What is your shipping policy?
Shipping Policy

Syght offers Free Worldwide Standard Shipping on orders over . Your order for Non-Rx Glasses will be processed immediately and is often shipped from our warehouse the same business day or the next business day. However, please allow approximately 3-7 business days for your order to ship if your order contains RX or transition (photochromic) lenses.

Delivery times range from 2-8 business days, depending on your chosen destination and shipping method. Most customers receive their order within a week, but delays are possible. We will email you a tracking number after your parcel leaves the laboratory.

What is your return policy?
Returns Policy

We want you to feel confident in your purchase. If you're not satisfied with your purchase, we can help you find the style or size that's right for you. Or you may return or exchange your order for any reason—even if you just change your mind—within 30 days of delivery. Returns will be processed within 2-4 business days of receiving them.

If even 30 days have passed since your delivery, we'll still help you to get what you're looking for from us.